Privacy Policy

Privacy Policy of JK-International GmbH

Responsible for the processing of data is:
JK-International GmbH
Köhlershohner Strasse 60
53578 Windhagen
info@jk-group.net
Phone: +49 (0) 2224-818-0

Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.

1. Access data and hosting
You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to Art. 6 (1) 1 lit. f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.

Hosting
The services for hosting and displaying the website are partly provided by our service providers on the basis of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: Canada
Our service providers are located and/or use servers in the USA and in other countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.

2. Data processing for the purposes of processing the contract, establishing contact

2.1 Data processing for the purposes of performing the contract
For the purpose of performing the contract (including enquiries regarding the processing of any existing warranty and performance fault claims as well as any statutory updating obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data if you provide it to us voluntarily as part of your order. Mandatory fields are marked as such, as in these cases we necessarily need the data to process the contract and we cannot send the order without their specification. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the forwarding of the data to our service providers for the purpose of order, payment and shipping, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.

2.2 Customer account
Insofar as you have given your consent to this in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use and store your data for the purpose of opening the customer account as well as for further future orders on our website. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.

2.3 Establishing contact
As part of our customer communication, we collect personal data in order to process your enquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide us with this data when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we necessarily need the data to process your enquiry. Which data is collected can be seen from the respective input forms. After your enquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.

Service provider: Zendesk
We use the customer relationship management (CRM) service "Zendesk" on our website. The tool is operated by Zendesk Inc, 989 Market Street #300, San Francisco, CA 94102, USA. Zendesk is used to integrate contact forms and forward your enquiries to us. The use of Zendesk is optional. If you do not consent to Zendesk collecting your information, we offer alternative ways for you to contact us in order to submit service requests via phone or e-mail. To use Zendesk, you must provide at least one correct e-mail address. The service can also be used pseudonymously. For more information, please see Zendesk's privacy policy.
In addition, cookies are by Zendesk. These cookies are technically necessary to ensure the technical function of the website and to protect the website from bot-controlled attacks.

The following data may be collected and processed as part of the contact forms that are integrated by Zendesk:

• E-mail address
• Name
• Address

The following data is collected and processed using Zendesk cookies:

• IP addresses.

Insofar as the data used in the contact forms is used to provide contractual services to data subjects, the legal basis for the processing is Art. 6 (1) b) GDPR. Furthermore, Art. 6 (1) a) GDPR serves as the legal basis if you have consented to the data processing.

The data processing that takes place via the cookies is based on Art. (6) 1 f) GDPR – a legitimate interest. Our legitimate interest consists of the fact that we must ensure the function and security of our website.

The personal data is stored for as long as it is required to fulfil the contract. The data is deleted as soon as it is no longer required for the purpose.
Zendesk possesses Binding Corporate Rules (BCR) that have been approved by the Irish data protection authority. These consist of binding internal company regulations that legitimise the internal transfer of data to third countries outside the EU and the EEA.

For more information, please see Zendesk's privacy policy: https://www.zendesk.de/company/customers-partners/privacy-policy/.

Messaging service WhatsApp
We offer visitors to our website the opportunity to contact us via the messaging service WhatsApp of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called "business version" of WhatsApp.

If you contact us via WhatsApp on the occasion of a specific transaction (for example, an order placed), we store and use the mobile phone number you use on WhatsApp and - if provided - your first and last name pursuant to Art. 6 para. 1 lit. b. DSGVO to process and respond to your request. On the basis of the same legal basis, we may ask you to provide further data (order number, customer number, address or email address) via WhatsApp in order to be able to assign your request to a specific process.

If you use our WhatsApp contact for general inquiries (such as about the range of services, availability or our website), we store and use the mobile phone number you use on WhatsApp and - if provided - your first name and surname in accordance with Art. 6 (1) lit. f DSGVO based on our legitimate interest in the efficient and timely provision of the requested information.

Your data will only ever be used to respond to your request via WhatsApp. It will not be passed on to third parties.

Please note that WhatsApp Business receives access to the address book of the mobile device we use for this purpose and automatically transfers phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. For the operation of our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact data of those users who have also contacted us via WhatsApp are stored.

This ensures that each person whose WhatsApp contact data is stored in our address book has already consented to the transmission of his WhatsApp telephone number from the address books of his chat contacts pursuant to Art. 6 (1) lit. a DSGVO when using the app on his device for the first time by accepting the WhatsApp terms of use. A transmission of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded in this respect.
For the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your rights in this regard and setting options for protecting your privacy, please refer to the privacy notices of WhatsApp: https://www.whatsapp.com/legal/?eea=1#privacy-policy

3. Data processing for the purposes of shipment
We forward your data to the shipping company Pick & Pack 24 GmbH, Wiesenstrasse 51a, 40549 Duesseldorf, within the scope required for the delivery of the ordered goods according to Art. 6 (1) (b) GDPR.

Data transmission to a shipping provider for the purpose of shipment notification
Provided that you have given us your explicit consent, during or after your order, we will forward your phone number in accordance with Art. 6 (1) (a) GDPR to the selected shipping provider DHL Paket GmbH, Straesschensweg 10, 53113 Bonn in order to enable them to contact you for the purpose of shipment notification or coordination prior to shipment.

This consent may be withdrawn at any time by sending a message to the contact information described in this privacy policy or directly to the shipping provider using the contact address listed below. After consent withdrawal, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we have reserved the right to use your data for other purposes which are permitted by law and about which we inform you in this privacy policy.

DHL Paket GmbH, Straesschenweg 10, 53113 Bonn, Germany

4. Data processing for the purposes of payment
As part of the payment process in our online shop, we work together with these partners: technical service provider, credit institution, payment service provider.

4.1 Data processing for the purposes of transaction processing
Depending on the selected payment method, we forward the data necessary for processing the payment transaction to our technical service providers, who act for us on the basis of processing on our behalf or to the authorised credit institutions or to the selected payment service provider insofar as this is necessary for the payment process. This serves the fulfilment of the contract according to Art. 6 (1) (b) GDPR. In certain cases, payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via technical solution within the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Adyen
Payment processing with credit cards (e.g. Visa and MasterCard) and Paypal is carried out by the payment service provider Ayden N.V. German Branch, Friedrichstraße 63, 10117 Berlin ("Ayden"). In the process, your personal data will be passed on to Ayden. The personal data that will be transferred to Ayden is usually your first name, surname, address, date of birth, gender, email address, IP address, telephone number and other data required to process the purchase. Personal data that is related to the respective order is also necessary for the processing of the purchase contract. In particular, there may be a mutual exchange of payment information, such as bank details, card number, validity date and CVC code, number of items, item number, data on goods and services, prices and fiscal charges. The purpose of the transfer of data is in particular identity verification, payment administration and fraud prevention. The controller will transfer personal data to Ayden in particular if there is a legitimate interest for the transfer. The personal data exchanged between Ayden and the controller will be transferred by Ayden to credit reference agencies. The purpose of this transfer is to check identity and creditworthiness. Ayden also discloses the personal data to affiliated companies (Ayden Group) and service providers or subcontractors, insofar as this is necessary for the fulfilment of contractual obligations or the data is to be processed on behalf. In order to decide on the establishment, implementation or termination of a contractual relationship, Ayden collects and uses data and information about the past payment behaviour of the data subject as well as probability values for his behaviour in the future (so-called scoring). The affected person has the possibility to revoke the consent to the handling of personal data at any time with Ayden. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing. The applicable data protection provisions of Ayden can be found on www.ayden.com.

4.3 Paypal
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. For details, please refer to PayPal's privacy policy: https://www.paypal.com/us/legalhub/privacy-full

4.4 Klarna
The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). Klarna offers various payment options (e.g. installment purchase). If you choose to pay with Klarna, Klarna will collect various personal data from you. Klarna uses cookies to optimize the use of the Klarna checkout solution. For details on the use of Klarna cookies, please see the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.
For details, please refer to Klarna's privacy policy at the following link: https://www.klarna.com/international/privacy-policy/.

5. Subscriptions
We use Subscriptions. Provider is: Seal Subscriptions, Toronto, Canada.
Seal Subscriptions is used to help us process subscriptions. When the customer takes out a subscription, they receive a 30% discount. After the self-selected subsequent delivery period, the order is automatically generated in the system, debited from the customer's PayPal account and transferred to logistics for dispatch. Seal-Subscription is used to implement this functionality. In this process, information about the order and related information about the customer is processed by us. The processing of the data by us is based on Art. 6 para. 1 lit. b DS-GVO. The processing of the data is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures. If a corresponding consent has been requested (for example, consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DS-GVO. The consent can be revoked at any time.

As part of this, data is also transferred to Seal Subscriptions. The data collected by Seal Subscriptions is stored on secure servers in Toronto, Canada. For data transfers to Canada, the adequate level of data protection is guaranteed by adequacy decision of the European Commission.
For more information on data processing by Seal Subscriptions, please visit: https://www.sealsubscriptions.com/legal/privacy-policy.

6. Loyalty & Rewards Programme with Smile.io
This website uses features of the Smile.io rewards system. Provider is: Smile.io, 305 King Street West, Suite 200, Kitchener, ON N2G 1B9 Canada.

Smile.io is used to reward activities carried out by a customer on our website (e.g. opening an account, making purchases, sharing products on social networks, etc.). The rewards are issued in the form of points. Once the customer has reached a certain number of points, they can redeem them in the form of discounts, free shipping and receiving free products.

For this purpose, data is collected and managed that enables us to run a "Loyalty & Rewards Programme".

Smile is loaded when you visit the website. When you visit our website on desktop or mobile device, you will see the home screen for the loyalty programme. After clicking, you can read how to collect and redeem points in the loyalty programme menu. This allows a direct connection to be established between your browser and the Smile server when you visit this website. Smile thereby receives the information that you have visited this website with your IP address. The following information is also collected and stored by Smile: Name, email, date of birth (if provided by you). This information is usually transferred to a Smile server in Canada and stored there. You can prevent this by not creating a customer account or deleting your customer account. For data transfers to Canada, the adequate level of data protection is guaranteed by adequacy decision of the European Commission.

The storage and analysis of the data is based on Art. 6 para. 1 lit. f DS-GVO. The website operator has a legitimate interest in close customer loyalty and rewarding customers for actions. If a corresponding consent has been requested (for example, consent to store cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DS-GVO. The consent can be revoked at any time. The following link will take you directly to Smile.io's privacy policy: https://smile.io/privacy-policy.

7. Newsletter
When you subscribe to our newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe. You will receive regular information via e-mail regarding current topics as well as e-mails due to special events such as campaigns. The e-mails may be personalised and individualised on the basis of our information about you.

Unless you have granted us your consent in writing, we use the double opt-in procedure when you register for our newsletter. This means that we will only send you a newsletter via e-mail if you have explicitly confirmed beforehand that you want us to activate the newsletter delivery. We will then send you a notification e-mail and ask you to confirm that you would like to receive our newsletter by clicking on a link included in this e-mail.

The legal basis for the processing of your data is your consent according to Art. 6 (1) a) GDPR, if you have explicitly registered for the newsletter. If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right, on the basis of paragraph 7 ( section 3) of the German Unfair Competition Act (UWG), to regularly send you offers by e-mail for similar products to those already purchased from our range. This serves to protect our legitimate interests in addressing our customers in an advertising manner, which outweigh our interests in the context of a balancing of interests. You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

If you no longer wish to receive newsletters from us, you can revoke your consent at any time effective for the future, or object to receiving any further newsletters without incurring any costs other than the transmission costs as per the basic rates. Simply use the unsubscribe link included in every newsletter or send a message to us or to our Data Protection Officer.

Newsletter dispatch via Klaviyo
Our e-mail newsletters are distributed via the technical service provider Klaviyo, 225 Franklin St, Boston, MA 02110, USA (http://www.klaviyo.com/) ("Klaviyo"), to whom we pass on the data that you provided when you registered for the newsletter. This data is passed on in accordance with Art. 6 (1) f) GDPR and serves our legitimate interest in using a newsletter system that is effective for advertising, secure and user-friendly. Please note that your data is usually transferred to a Klaviyo server in the USA and stored there.

Klaviyo uses this information to send the newsletter on our behalf. Klaviyo does not use the data of our newsletter recipients to write to them its own behalf or to pass this on to third parties. Klaviyo is also certified under the US-European data protection agreement "Privacy Shield" and is, therefore, committed to compliance with EU data protection law.

You can view Klaviyo's privacy policy here: https://www.klaviyo.com/privacy.

8. Cookies and further technologies
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser during your next visit (persistent cookies). We use such technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies are used to collect and process IP addresses, time of visit, device and browser information as well as information on your use of our website (e.g. information on the contents of the shopping basket). This serves to safeguard our legitimate interests in an optimised presentation of our offer in accordance with Art. 6 (1) (f) GDPR that are overriding in the process of balancing of interests.

Functional cookies: These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customised and relevant information (e.g. ads that match your interests).

Targeting cookies: These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.

Marketing Cookies: These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.
Analytical / performance cookies: These cookies enable collecting anonymised data about user behaviour on our website. We analyse them e.g. to improve the functionality of our website and recommend you products that will be interesting to you.

Essential cookies: These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.

In addition, we use technologies to fulfil the legal obligations, which we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookies settings for your browser by clicking on the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy.

9. Use of cookies and other technologies for web analytics and advertising purposes
If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted after the relevant purpose has been fulfilled and we have ended the use of the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section "cookies and further technologies". Further information including the legal basis for data processing can be found within the respective technologies. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

9.1 Use of Google services for web analysis and advertising purposes
We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision with respect to the USA by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymisation before being stored on Google's servers. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise specified for the specific technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

Google Analytics
For the purpose of website analytics, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies can be used for this purpose. Your IP address will not be merged with other data from Google. The data processing is based on a data processing agreement with Google.

We also use the extension function of Google Analytics Google Optimize to create and run tests.

For web analytics purposes, the extension function of Google Analytics Google Signals enables so-called "cross-device tracking". If your internet-enabled devices are linked to your Google Account and you have activated the "personalised advertising" setting in your Google Account, Google can generate reports on your usage behaviour (in particular cross-device user numbers), even if you change your device. We do not process personal data in this respect; we only receive statistics based on Google Signals.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior when you arrive on our website via a Google Ads ad. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as a visit to a website or newsletter registration) may be collected, from which usage profiles are created using pseudonyms.

9.2 Use of Facebook services
Use of Facebook Pixel
We use the Facebook pixel within the framework of the technologies of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (hereafter („Facebook (by Meta)“ or “Meta Platforms Ireland“) as described below. The Facebook pixel is used to automatically collect and store data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as a visit to a website or newsletter registration), from which user profiles are created using pseudonyms. For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables recognition of your browser when visiting other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services associated with website use, in particular personalised and group-based advertising. We have no influence on data processing by Facebook and only receive statistics based on Facebook pixels.

The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision for the United States by the European Commission. If the data transfer to the USA falls within the scope of our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in Facebook 's (by Meta) privacy policy.

Facebook Analyses
As part of the Facebook business tools, statistics created via Facebook pixels about your use of our website enable us to analyse visitor activity on the website. The data processing is based on a data processing agreement with Facebook (by Meta). The analysis serves the optimal presentation and marketing of our website.
Facebook Ads (Ad manager)

We use Facebook Ads to promote this website on Facebook (by Meta) and other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of the ads with individual users. Unless otherwise specified for the individual technologies, data processing is based on an arrangement between joint controllers in accordance with Art. 26 GDPR. The joint controllership is limited to the collection of data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this arrangement.

Based on the statistics about visitor activity on our website created via Facebook pixels, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group.

On the basis of the pseudonym cookie ID used by the Facebook pixel and the collected data about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.
Via Facebook Pixel Conversions we measure your subsequent usage behavior for web analytics and event tracking purposes if you have reached our website via a Facebook Ads ad. The data processing is based on a data processing agreement with Facebook (by Meta).

10. Social Media

10.1 Social Plugins by Facebook (by Meta), Instagram (by Meta)
Social buttons by social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network will open in a new window of your browser. There you can click e.g. the Like or Share button.

10.2 Our online presence on Facebook (by Meta), Instagram (by Meta)
If you have given your consent to the respective social media provider in accordance with Art. 6 (1) (a) GDPR, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media provider, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the provider's privacy policies linked below. Should you still require assistance in this regard, please contact us.

Facebook (by Meta) is provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (hereafter "Meta Platforms Ireland ") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. Data processing in the context of a visit to a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Instagram (by Meta) is provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (hereafter "Meta Platforms Ireland ") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is typically transferred to and stored on a server at Meta Platforms Inc, 1 Hacker Way, Menlo Park, California 94025, USA. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. Data processing in the context of a visit to an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with art. 26 DSGVO. Further information (information on Insights data) can be found here.

Our cooperation is based on standard data protection clauses adopted by the European Commission.

11. Contact options and your rights

11.1 Your rights
Being the data subject, you have the following rights according to:

• art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;
• art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;
• art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required
• to exercise the right of freedom of expression and information;
• for compliance with a legal obligation;
• for reasons of public interest or
• for establishing, exercising or defending legal claims;

• art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as
• the accuracy of the data is contested by you;
• the processing is unlawful, but you refuse their erasure;
• -we no longer need the data, but you need it to establish, exercise or defend legal claims, or
• -you have lodged an objection to the processing in accordance with art. 21 GDPR;
• art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
• art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.

Right to object
If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.

After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.

11.2 Contact options
If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact:

Datenschutzbeauftragter
Koehlershohner Strasse 60
53578 Windhagen
Germany
privacy-protection@melume-skinscience.com

Status of this data privacy policy: July 2023